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MSNBC
Dec 30, 2012 4:30am PST
for keeping up with current technology. >> so you take reservation phone calls? it's not done on the web? >> we don't have online booking. >> you're taking the reservations yourself? >> yep, all of them. >> looking at her website we realized not only was the style out of date, the picture ts wer old and some of the rooms were in need of a makeover. that's when we called in the "your business" s.w.a.t. team. first up, andrew gianelli. he's an excellent decorator from bucks, pennsylvania. he specializes in inns and hotels. we asked him to take a look at her website and pick the one room most in need. >> hey, i want you to meet andrew. >> nice to meet you. >> this is called chateau eve. to be honest, it doesn't look like chateau materiel and erica must have agreed because before we even arrived she started making her own priors. >> a lot of the colors are heavy. not outdated but heavy. it's personal. we can't take personality. this is not your home anymore. it's your business. >> yeah. i didn't like the thing about the dark colors because i get huge great reviews on the color scheme and dec
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